NEAAR Network Operations Report
06/01/2017 - 08/31/2017

NEAAR Network Operations Center
at Indiana University

New Connections

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Upgrades

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Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

882-High 2-High Stability - NEAAR Backbone NEWY32AOA-LOND UndeterminedVendor 06/26/2017 2:17 AM 06/26/2017 2:31 AM
902-High 2-High Stability - NEAAR Backbone NEWY32AOA-LOND Circuit - Bumped FiberVendor 06/28/2017 9:50 AM 06/28/2017 10:05 AM
912-High 2-High Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Unannounced MaintenanceVendor 07/02/2017 12:33 AM 07/02/2017 12:40 AM
944-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Circuit - OtherVendor 07/06/2017 1:41 AM 07/06/2017 1:42 AM
07/06/2017 2:16 AM 07/06/2017 2:17 AM
1054-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Circuit - Damaged FiberVendor 07/27/2017 12:07 PM 07/27/2017 12:22 PM
1094-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Circuit - Bumped FiberVendor 08/01/2017 9:00 AM 08/01/2017 9:01 AM
1124-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Unannounced MaintenanceVendor 08/03/2017 11:05 PM 08/03/2017 11:15 PM
1144-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Circuit - Bumped FiberVendor 08/08/2017 1:19 PM 08/08/2017 1:20 PM
1154-Normal 2-High Brief Outage - NEAAR Backbone NEWY32AOA-LOND UndeterminedVendor 08/09/2017 9:48 PM 08/09/2017 9:49 PM
1204-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Unannounced MaintenanceVendor 08/26/2017 1:24 PM 08/26/2017 1:31 PM

Unscheduled Outages Detail


Ticket No.:88:166
Subject:Stability - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Monday, June 26, 2017, 2:17 AM (0217) UTC
End Time:Monday, June 26, 2017, 2:31 AM (0231) UTC
Description:The above NEAAR backbone circuit now stable. Circuit vendor Aquacomms stated the reason for the outage was undetermined. No further outages are expected.

Ticket No.:90:166
Subject:Stability - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Wednesday, June 28, 2017, 9:50 AM (0950) UTC
End Time:Wednesday, June 28, 2017, 10:05 AM (1005) UTC
Description:The above NEAAR backbone circuit is available following a brief outage. Circuit vendor Aquacomms has been contacted and have investigated; the reason for the outage was a fiber bend. No further outages are expected.

Ticket No.:91:166
Subject:Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Sunday, July 2, 2017, 12:33 AM (0033) UTC
End Time:Sunday, July 2, 2017, 12:40 AM (0040) UTC
Description:The above NEAAR backbone circuit is now available. Circuit vendor Aquacomms has been contacted. The reason for the outage is emergency maintenance. Maintenance has been completed. No further outages are expected.

Ticket No.:94:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Thursday, July 6, 2017, 1:41 AM (0141) UTC
End Time:Thursday, July 6, 2017, 1:42 AM (0142) UTC
Start Time:Thursday, July 6, 2017, 2:16 AM (0216) UTC
End Time:Thursday, July 6, 2017, 2:17 AM (0217) UTC
Description:The above NEAAR backbone circuit is now available. Circuit vendor Aquacomms has reported the outage was due to a fiber bump.

Ticket No.:105:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Thursday, July 27, 2017, 12:07 PM (1207) UTC
End Time:Thursday, July 27, 2017, 12:22 PM (1222) UTC
Description:The above NEAAR backbone circuit is currently available. Circuit vendor Aqua Comms has reported the outage is due to a fiber cut and are dispatching technicians to the site.

Ticket No.:109:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Tuesday, August 1, 2017, 9:00 AM (0900) UTC
End Time:Tuesday, August 1, 2017, 9:01 AM (0901) UTC
Description:The above Backbone was briefly unavailable. Vendor engineers identified the outage to a bumped fiber at a partner facility. No further outages are expected.

Ticket No.:112:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Thursday, August 3, 2017, 11:05 PM (2305) UTC
End Time:Thursday, August 3, 2017, 11:15 PM (2315) UTC
Description:The above NEAAR backbone circuit is now available after a brief outage. Circuit vendor Aquacomms has been contacted and they have reported that the outage was due to a planned maintenance. This maintenance has been completed.

Ticket No.:114:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Tuesday, August 8, 2017, 1:19 PM (1319) UTC
End Time:Tuesday, August 8, 2017, 1:20 PM (1320) UTC
Description:The above NEAAR backbone circuit is available following a brief outage. Circuit vendor Aquacomms has been contacted and have investigated. The reason for the outage was a fiber bump. No further outages are expected.

Ticket No.:115:166
Subject:Brief Outage - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Wednesday, August 9, 2017, 9:48 PM (2148) UTC
End Time:Wednesday, August 9, 2017, 9:49 PM (2149) UTC
Description:The above NEAAR backbone circuit is now available after a brief outage. Circuit vendor Aquacomms has been contacted and the RFO was undetermined.

Ticket No.:120:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Saturday, August 26, 2017, 1:24 PM (1324) UTC
End Time:Saturday, August 26, 2017, 1:31 PM (1331) UTC
Description:The above NEAAR backbone circuit is available following a brief outage. Circuit vendor Aquacomms has been contacted and the reason for outage was a planned maintenance.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

108 3-Elevated 2-High Emergency Maintenance Completed - NEAAR Backbone NEWY32AOA-LOND Circuit Vendor07/29/2017 12:47 AM 07/29/2017 6:40 AM
116 3-Elevated 2-High Maintenance Completed - NEAAR Backbone NEWY32AOA-LOND CircuitVendor 08/17/2017 2:50 AM 08/17/2017 2:51 AM

Scheduled Maintenances Detail

Ticket No.:108:166
Subject:Emergency Maintenance Completed - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Saturday, July 29, 2017, 12:47 AM (0047) UTC
End Time:Saturday, July 29, 2017, 6:40 AM (0640) UTC
Description: The above Backbone was unavailable while AquaComms performed maintenance. This maintenance has been completed.

Ticket No.:116:166
Subject:Maintenance Completed - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Thursday, August 17, 2017, 2:50 AM (0250) UTC
End Time:Thursday, August 17, 2017, 2:51 AM (0251) UTC
Description: The above Backbone was unavailable while AquaComms performed maintenance. Maintenance has been completed.


Downtime and Availability



NEAAR Core NodesDown TimeReporting Period Availability52 Week Availability
rtr.newy32aoa.neaar.net0 hr 0 min100.00000%100.00000%

Aggregate NEAAR Core Nodes0 hr 0 min100.00000%100.00000%

NEAAR Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
NEAAR-NEWY32AOA-LOND-100GE-015007 hr 6 min99.67844%96.39913%
NEAAR-NEWY32AOA-NEWY32AOA-100GE-015010 hr 0 min100.00000%99.05377%

Aggregate All NEAAR Backbone Circuits7 hr 6 min99.83922%97.72645%




Upcoming Scheduled Maintenances