NEAAR Network Operations Report
09/01/2017 - 11/30/2017

NEAAR Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

1264-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Circuit - OtherVendor 09/21/2017 4:11 AM 09/21/2017 4:12 AM
09/21/2017 4:13 AM 09/21/2017 4:18 AM
09/21/2017 11:31 PM 09/21/2017 11:44 PM
1274-Normal 2-High Brief Outage - NEAAR Backbone NEWY32AOA-LOND UndeterminedVendor 09/21/2017 11:37 PM 09/21/2017 11:45 PM
1284-Normal 2-High Brief Outage - NEAAR Backbone NEWY32AOA-LOND UndeterminedVendor 09/29/2017 6:14 PM 09/29/2017 6:15 PM
1304-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND UndeterminedVendor 10/09/2017 10:26 AM 10/09/2017 10:27 AM
1324-Normal 2-High Availability - NEAAR Backbone NEWY32AOA-LOND Circuit - Bumped FiberVendor 10/18/2017 4:14 AM 10/18/2017 5:08 AM
1354-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Unannounced MaintenanceVendor 10/28/2017 9:31 AM 10/28/2017 9:40 AM
1384-Normal 2-High Availability - NEAAR Backbone NEWY32AOA-LOND Circuit - Bumped FiberVendor 11/02/2017 7:05 PM 11/02/2017 7:06 PM
1394-Normal 2-High Availability - NEAAR Backbone NEWY32AOA-LOND UndeterminedVendor 11/06/2017 4:01 PM 11/06/2017 4:02 PM
1414-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Circuit - Bumped FiberVendor 11/14/2017 12:31 PM 11/14/2017 12:32 PM
11/14/2017 3:01 PM 11/14/2017 3:02 PM
1424-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND UndeterminedVendor 11/28/2017 7:13 AM 11/28/2017 7:14 AM
12/04/2017 2:27 AM 12/04/2017 2:28 AM

Unscheduled Outages Detail


Ticket No.:126:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Thursday, September 21, 2017, 4:11 AM (0411) UTC
End Time:Thursday, September 21, 2017, 4:12 AM (0412) UTC
Start Time:Thursday, September 21, 2017, 4:13 AM (0413) UTC
End Time:Thursday, September 21, 2017, 4:18 AM (0418) UTC
Start Time:Thursday, September 21, 2017, 11:31 PM (2331) UTC
End Time:Thursday, September 21, 2017, 11:44 PM (2344) UTC
Description:The above NEAAR backbone circuit is available following a brief outage. Circuit vendor Aquacomms have reported the outage was due to a fiber bump.

Ticket No.:127:166
Subject:Brief Outage - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Thursday, September 21, 2017, 11:37 PM (2337) UTC
End Time:Thursday, September 21, 2017, 11:45 PM (2345) UTC
Description:The above NEAAR backbone circuit is unavailable. Circuit vendor Aquacomms has been contacted and is investigating.

Ticket No.:128:166
Subject:Brief Outage - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY32AOA-LOND-100GE-1500)
Start Time:Friday, September 29, 2017, 6:14 PM (1814) UTC
End Time:Friday, September 29, 2017, 6:15 PM (1815) UTC
Description:The above NEAAR backbone circuit is currently available. Circuit vendor Aquacomms have reported the outage was undetermined.

Ticket No.:130:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Monday, October 9, 2017, 10:26 AM (1026) UTC
End Time:Monday, October 9, 2017, 10:27 AM (1027) UTC
Description:The above NEAAR backbone circuit is available following a brief outage. Circuit vendor Aquacomms has been contacted and has investigated. The reason for the outage was undetermined. No further outages are anticipated.

Ticket No.:132:166
Subject:Availability - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Wednesday, October 18, 2017, 4:14 AM (0414) UTC
End Time:Wednesday, October 18, 2017, 5:08 AM (0508) UTC
Description:The above NEAAR backbone circuit is now available. Circuit vendor Aquacomms were contacted and the outage was due to a fiber bump. No further outages are expected.

Ticket No.:135:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-01500)
Start Time:Saturday, October 28, 2017, 9:31 AM (0931) UTC
End Time:Saturday, October 28, 2017, 9:40 AM (0940) UTC
Description:The above NEAAR backbone circuit is now available following a brief outage. Circuit vendor Aquacomms has stated the outage is due to circuit maintenance. Services have restored and no further outages are expected.

Ticket No.:138:166
Subject:Availability - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Thursday, November 2, 2017, 7:05 PM (1905) UTC
End Time:Thursday, November 2, 2017, 7:06 PM (1906) UTC
Description:The above NEAAR backbone circuit is currently available following a brief outage. Circuit vendor Aquacomms have been contacted and the reason for the outage is due to a fiber bump.

Ticket No.:139:166
Subject:Availability - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Monday, November 6, 2017, 4:01 PM (1601) UTC
End Time:Monday, November 6, 2017, 4:02 PM (1602) UTC
Description:The above NEAAR backbone circuit is available following brief outage. Circuit vendor Aquacomms reported the outage was undetermined.

Ticket No.:141:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-01500
Start Time:Tuesday, November 14, 2017, 12:31 PM (1231) UTC
End Time:Tuesday, November 14, 2017, 12:32 PM (1232) UTC
Start Time:Tuesday, November 14, 2017, 3:01 PM (1501) UTC
End Time:Tuesday, November 14, 2017, 3:02 PM (1502) UTC
Description:The above NEAAR backbone circuit is now available following a brief outage. Circuit vendor Aquacomms have been contacted and the reason for the outage was a fiber event. All services have since restored, and no further outages are expected.

Ticket No.:142:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Tuesday, November 28, 2017, 7:13 AM (0713) UTC
End Time:Tuesday, November 28, 2017, 7:14 AM (0714) UTC
Start Time:Monday, December 4, 2017, 2:27 AM (0227) UTC
End Time:Monday, December 4, 2017, 2:28 AM (0228) UTC
Description:The above NEAAR backbone circuit is now available following a brief outage. Circuit vendor Aquacomms has been contacted and identified the issue to 3rd party work. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

118 4-Normal 2-High Maintenance Completed - NEAAR Backbone NEWY32AOA-LOND Circuit Vendor09/02/2017 12:25 AM 09/02/2017 12:29 AM
133 4-Normal 2-High Maintenance Completed - NEAAR Backbone NEWY32AOA-LOND CircuitVendor 10/21/2017 12:21 AM 10/21/2017 12:27 AM

Scheduled Maintenances Detail

Ticket No.:118:166
Subject:Maintenance Completed - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Saturday, September 2, 2017, 12:25 AM (0025) UTC
End Time:Saturday, September 2, 2017, 12:29 AM (0029) UTC
Description: The above backbone is now available after AquaComms performed maintenance to test a fiber span. Maintenance has been completed. No further outages are expected.

Ticket No.:133:166
Subject:Maintenance Completed - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Saturday, October 21, 2017, 12:21 AM (0021) UTC
End Time:Saturday, October 21, 2017, 12:27 AM (0027) UTC
Description: The above Backbone is now available after Aqua Comms performed maintenance. Maintenance has been completed; no further outages are expected.


Downtime and Availability



NEAAR Core NodesDown TimeReporting Period Availability52 Week Availability
rtr.newy32aoa.neaar.net0 hr 0 min100.00000%100.00000%

Aggregate NEAAR Core Nodes0 hr 0 min100.00000%100.00000%

NEAAR Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
NEAAR-NEWY32AOA-LOND-100GE-015001 hr 47 min99.91835%96.37883%
NEAAR-NEWY32AOA-NEWY32AOA-100GE-015010 hr 0 min100.00000%99.05377%

Aggregate All NEAAR Backbone Circuits1 hr 47 min99.95918%97.71630%




Upcoming Scheduled Maintenances