NEAAR Network Operations Report
12/01/2017 - 02/28/2018

NEAAR Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

1424-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Unannounced MaintenanceVendor 11/28/2017 7:13 AM 11/28/2017 7:14 AM
12/04/2017 2:27 AM 12/04/2017 2:28 AM
1434-Normal 2-High Brief Outage Resolved- NEAAR Backbone NEWY32AOA-LOND UndeterminedVendor 12/05/2017 11:35 PM 12/05/2017 11:36 PM
1454-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Unannounced MaintenanceVendor 12/13/2017 1:24 AM 12/13/2017 1:25 AM
1464-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Circuit - Bumped FiberVendor 12/27/2017 2:55 PM 12/27/2017 2:56 PM
01/05/2018 1:58 AM 01/05/2018 1:59 AM
1484-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Unannounced MaintenanceVendor 02/06/2018 5:18 AM 02/06/2018 5:19 AM
1494-Normal 2-High Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND Unannounced MaintenanceVendor 02/21/2018 12:58 AM 02/21/2018 12:59 AM
1504-Normal 2-High Brief Outage - NEAAR Backbone NEWY32AOA-LOND UndeterminedVendor 02/23/2018 10:44 AM 02/23/2018 10:45 AM

Unscheduled Outages Detail


Ticket No.:142:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Tuesday, November 28, 2017, 7:13 AM (0713) UTC
End Time:Tuesday, November 28, 2017, 7:14 AM (0714) UTC
Start Time:Monday, December 4, 2017, 2:27 AM (0227) UTC
End Time:Monday, December 4, 2017, 2:28 AM (0228) UTC
Description:The above NEAAR backbone circuit is now available following a brief outage. Circuit vendor Aquacomms has been contacted and identified the issue to 3rd party work. No further outages are expected.

Ticket No.:143:166
Subject:Brief Outage Resolved- NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Tuesday, December 5, 2017, 11:35 PM (2335) UTC
End Time:Tuesday, December 5, 2017, 11:36 PM (2336) UTC
Description:The above NEAAR backbone circuit is available following a brief outage. Circuit vendor Aquacomms reported the outage was undetermined.

Ticket No.:145:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Wednesday, December 13, 2017, 1:24 AM (0124) UTC
End Time:Wednesday, December 13, 2017, 1:25 AM (0125) UTC
Description:The above NEAAR backbone circuit is available following a brief outage. Circuit vendor Aquacomms reported outage is due to fiber bump.

Ticket No.:146:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-01500)
Start Time:Wednesday, December 27, 2017, 2:55 PM (1455) UTC
End Time:Wednesday, December 27, 2017, 2:56 PM (1456) UTC
Start Time:Friday, January 5, 2018, 1:58 AM (0158) UTC
End Time:Friday, January 5, 2018, 1:59 AM (0159) UTC
Description:The above NEAAR backbone circuit is available following a brief outage. Circuit vendor Aquacomms has been contacted and the outage was due to a brief fiber event. All services have since restored, and no further outages are expected.

Ticket No.:148:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Tuesday, February 6, 2018, 5:18 AM (0518) UTC
End Time:Tuesday, February 6, 2018, 5:19 AM (0519) UTC
Description:The above NEAAR backbone circuit is available following a brief outage. Circuit vendor Aquacomms has been contacted and is investigating. The reason for the outage was unannounced maintenance.

Ticket No.:149:166
Subject:Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Wednesday, February 21, 2018, 12:58 AM (0058) UTC
End Time:Wednesday, February 21, 2018, 12:59 AM (0059) UTC
Description:The above NEAAR backbone circuit is available following a brief outage. Circuit vendor Aquacomms have been contacted and have investigated. The reason for the outage was maintenance. No further outages are anticipated.

Ticket No.:150:166
Subject:Brief Outage - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Friday, February 23, 2018, 10:44 AM (1044) UTC
End Time:Friday, February 23, 2018, 10:45 AM (1045) UTC
Description:The above NEAAR backbone circuit is currently available. Circuit vendor Aquacomms has been contacted and are investigating.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

144 3-Elevated 2-High Maintenance Completed - NEAAR Backbone NEWY32AOA-LOND Circuit Vendor12/09/2017 12:48 AM 12/09/2017 12:55 AM

Scheduled Maintenances Detail

Ticket No.:144:166
Subject:Maintenance Completed - NEAAR Backbone NEWY32AOA-LOND
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-LOND (NEAAR-NEWY23AOA-LOND-100GE-1500)
Start Time:Saturday, December 9, 2017, 12:48 AM (0048) UTC
End Time:Saturday, December 9, 2017, 12:55 AM (0055) UTC
Description: The above backbone is now available after circuit vendor AquaComms performed maintenance. Maintenance has been completed; no further impact is expected.


Downtime and Availability



NEAAR Core NodesDown TimeReporting Period Availability52 Week Availability
rtr.newy32aoa.neaar.net0 hr 0 min100.00000%100.00000%

Aggregate NEAAR Core Nodes0 hr 0 min100.00000%100.00000%

NEAAR Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
NEAAR-NEWY32AOA-LOND-100GE-015000 hr 15 min99.98843%97.22355%
NEAAR-NEWY32AOA-NEWY32AOA-100GE-015010 hr 0 min100.00000%99.05377%

Aggregate All NEAAR Backbone Circuits0 hr 15 min99.99421%98.13866%




Upcoming Scheduled Maintenances