TransPAC Network Operations Report
10/31/2017 - 11/06/2017

TransPAC Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

18954-Normal 2-High Brief Outage Resolved - TransPAC Backbone SEAT-TOKY Unannounced MaintenanceVendor 11/02/2017 6:04 AM 11/02/2017 6:05 AM
18964-Normal 2-High Availability - TransPAC Backbone SEAT-TOKY UndeterminedVendor 11/03/2017 7:24 AM 11/03/2017 7:26 AM
11/03/2017 7:31 AM 11/03/2017 9:21 AM
11/03/2017 10:04 AM 11/03/2017 10:06 AM
18984-Normal 2-High Brief Outage - TransPAC Backbone SEAT-TOKY UndeterminedVendor 11/06/2017 4:32 PM 11/06/2017 4:34 PM

Unscheduled Outages Detail


Ticket No.:1895:62
Subject:Brief Outage Resolved - TransPAC Backbone SEAT-TOKY
Source Of Impact:Vendor
Affected:TransPAC Backbone SEAT-TOKY (TP2-SEAT-TP-TOKY-100GE-01522)
Start Time:Thursday, November 2, 2017, 6:04 AM (0604) UTC
End Time:Thursday, November 2, 2017, 6:05 AM (0605) UTC
Description:The TransPAC SEAT-TOKY Backbone Circuit is now available. The circuit provider has been contacted, and has indicated that this event was planned software upgrade maintenance. Maintenance has been completed; no further outages are expected.

Ticket No.:1896:62
Subject:Availability - TransPAC Backbone SEAT-TOKY
Source Of Impact:Vendor
Affected:TransPAC Backbone SEAT-TOKY
Start Time:Friday, November 3, 2017, 7:24 AM (0724) UTC
End Time:Friday, November 3, 2017, 7:26 AM (0726) UTC
Start Time:Friday, November 3, 2017, 7:31 AM (0731) UTC
End Time:Friday, November 3, 2017, 9:21 AM (0921) UTC
Start Time:Friday, November 3, 2017, 10:04 AM (1004) UTC
End Time:Friday, November 3, 2017, 10:06 AM (1006) UTC
Description:The above listed Backbone is available following an outage. PNWGP Engineers have been contacted, however the cause of the outage is currently unavailable. Updates will be made as they are available. An ETR is not currently available.

Ticket No.:1898:62
Subject:Brief Outage - TransPAC Backbone SEAT-TOKY
Source Of Impact:Vendor
Affected:TransPAC Backbone SEAT-TOKY
Start Time:Monday, November 6, 2017, 4:32 PM (1632) UTC
End Time:Monday, November 6, 2017, 4:34 PM (1634) UTC
Description:The TransPAC SEAT-TOKY Backbone Circuit is currently available after a brief outage. The circuit provider, has been contacted; however, the reason for the outage is pending.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

1891 3-Elevated 2-High Maintenance Completed - TransPAC Backbones SEAT-SEAT & SEAT-TOKY Software Vendor10/31/2017 12:03 PM 10/31/2017 12:37 PM
1894 3-Elevated 2-High Maintenance Completed - TransPAC Backbone SEAT-TOKY SoftwareVendor 11/01/2017 9:00 PM 11/01/2017 9:01 PM

Scheduled Maintenances Detail

Ticket No.:1891:62
Subject:Maintenance Completed - TransPAC Backbones SEAT-SEAT & SEAT-TOKY
Source Of Impact:Vendor
Affected:Backbone SEAT-SEAT (TP2-SEAT-TP-SEAT-TP-100GE-01523)
Backbone SEAT-TOKY (TP2-SEAT-TOKY-100GE-01522)
Start Time:Tuesday, October 31, 2017, 12:03 PM (1203) UTC
End Time:Tuesday, October 31, 2017, 12:37 PM (1237) UTC
Description: The above Backbones was unavailable while PNWGP performed maintenance. Maintenance is now complete, and no further outages are expected.

Ticket No.:1894:62
Subject:Maintenance Completed - TransPAC Backbone SEAT-TOKY
Source Of Impact:Vendor
Affected:Backbone SEAT-TOKY (TP2-SEAT-TP-TOKY-100GE-01522)
Backbone SEAT-SEAT (TP2-SEAT-TP-SEAT-TP-100GE-01523)
Start Time:Wednesday, November 1, 2017, 9:00 PM (2100) UTC
End Time:Wednesday, November 1, 2017, 9:01 PM (2101) UTC
Description: The TransPAC SEAT-TOKY Backbone Circuit is now available after PNWGP performed code upgrade maintenance. Maintenance has been completed. No further outages are expected.


Downtime and Availability



TransPAC Core NodesDown TimeReporting Period Availability52 Week Availability
TransPAC MX480 - LA0 hr 0 min100.00000%100.00000%
Brocade MLXe40 hr 0 min100.00000%100.00000%
3410 Ethernet Switch0 hr 0 min100.00000%99.98577%
OOB Router0 hr 0 min100.00000%100.00000%

Aggregate TransPAC Core Nodes0 hr 0 min100.00000%99.99644%

TransPAC Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
TP-LOSA-TOKY-10GE-10 hr 0 min100.00000%100.00000%
TP2-LOSA-LOSA-100GE-015210 hr 0 min100.00000%100.00000%
TP2-LOSA-LOSA-10GE-015200 hr 0 min100.00000%100.00000%
TP2-SEAT-TP-SEAT-TP-100GE-015230 hr 34 min99.66270%99.97514%
TP2-SEAT-TP-TOKY-100GE-015222 hr 31 min98.50198%99.76396%

Aggregate All TransPAC Backbone Circuits3 hr 5 min99.63294%99.94782%




Upcoming Scheduled Maintenances

Ticket No.:1897:62
Subject:Maintenance - TransPAC Interconnect SEAT-SEAT
Affected:Optical Participant Center for Education Network Initiatives in California
Start Time:Wednesday, November 15, 2017, 6:00 AM (0600) UTC
End Time:Wednesday, November 15, 2017, 12:00 PM (1200) UTC
Description: The above-listed asset will be unavailable while Pacific Wave Engineers perform maintenance to relocate fiber. An outage of 6 hours is expected; however, the entire window is reserved.