TransPAC2 Network Operations Report
04/20/2009 - 04/26/2009

TransPAC2 Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

9392-High 2-High TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit Outage Resolved Circuit - Other 04/20/2009 10:14 PM 04/21/2009 1:31 AM
9402-High 2-High TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit Outage Resolved Circuit - Other 04/21/2009 6:10 PM 04/21/2009 7:50 PM
9412-High 2-High TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit Outage Resolved Circuit - Other 04/22/2009 7:48 PM 04/22/2009 11:23 PM
9452-High 2-High TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit Outage Resolved Circuit - Damaged Fiber 04/24/2009 2:23 PM 04/25/2009 1:01 AM

Unscheduled Outages Detail


Ticket No.:939:62
Subject:TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit Outage Resolved
Affected:TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit
Start Time:Monday, April 20, 2009, 10:14 PM (2214) UTC
End Time:Tuesday, April 21, 2009, 1:31 AM (0131) UTC
Description:The TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit is now available. KDDI America reports the outage was caused by a failing card in Santa Clara, CA. Their back haul circuit provider has replaced the card and service has been restored.

Ticket No.:940:62
Subject:TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit Outage Resolved
Affected:TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit
Start Time:Tuesday, April 21, 2009, 6:10 PM (1810) UTC
End Time:Tuesday, April 21, 2009, 7:50 PM (1950) UTC
Description:The TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit is now available to the community. KDDI America reports that their back haul circuit provider had fiber issues between Portland, OR and Santa Clara, CA.

Ticket No.:941:62
Subject:TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit Outage Resolved
Affected:TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit
Start Time:Wednesday, April 22, 2009, 7:48 PM (1948) UTC
End Time:Wednesday, April 22, 2009, 11:23 PM (2323) UTC
Description:The TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit was unavailable to the community. Transpac2 engineers report the outage was due to a Optical amplifier failure. The fiber provider replaced the failed amplifier and restored service.

Ticket No.:945:62
Subject:TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit Outage Resolved
Affected:TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit
Start Time:Friday, April 24, 2009, 2:23 PM (1423) UTC
End Time:Saturday, April 25, 2009, 1:01 AM (0101) UTC
Description:The TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit is now available to the community. KDDI Engineers identified a fiber cut between Tokyo and Toyohashi, JP. The damaged fiber has been repaired and service has been restored.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

None during this report period

Downtime and Availability



TransPAC2 Core NodesDown TimeReporting Period Availability52 Week Availability
TransPAC2 T320 - LA0 hr 0 min100.00000%99.99981%
6410 Ethernet Switch0 hr 0 min100.00000%99.99905%
3410 Ethernet Switch0 hr 0 min100.00000%100.00000%
OOB Router0 hr 0 min100.00000%100.00000%

Aggregate TransPAC2 Core Nodes0 hr 0 min100.00000%99.99971%

TransPAC2 Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
TransPAC2 LOSA-JGN2 LOSA 10GigE0 hr 0 min100.00000%100.00000%
TransPAC2 LOSA-Pacific Wave LOSA 10GigE0 hr 0 min100.00000%99.59662%
TransPAC2 TOKY-TransPAC2 LOSA19 hr 10 min88.59127%99.07483%

Aggregate All TransPAC2 Backbone Circuits19 hr 10 min96.19709%99.55715%





Upcoming Scheduled Maintenances

Ticket No.:935:62
Subject:TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit Maintenance
Affected:TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit
Start Time:Friday, May 15, 2009, 3:00 PM (1500) UTC
End Time:Friday, May 15, 2009, 8:00 PM (2000) UTC
Description: TransPAC2 TOKY-TransPAC2 LOSA Backbone Circuit will be unavailable while the fiber provider performs a circuit re-route due to road work in Japan. An outage of one hour is expected; however, the entire maintenance window has been reserved.