TransPAC Network Operations Report
11/06/2017 - 11/12/2017

TransPAC Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

18984-Normal 2-High Brief Outage Resolved - TransPAC Backbone SEAT-TOKY HardwareVendor 11/06/2017 4:32 PM 11/06/2017 4:34 PM
18994-Normal 2-High Brief Outage Resolved - TransPAC Backbone SEAT-TOKY HardwareVendor 11/06/2017 9:13 PM 11/06/2017 9:27 PM

Unscheduled Outages Detail


Ticket No.:1898:62
Subject:Brief Outage Resolved - TransPAC Backbone SEAT-TOKY
Source Of Impact:Vendor
Affected:TransPAC Backbone SEAT-TOKY
Start Time:Monday, November 6, 2017, 4:32 PM (1632) UTC
End Time:Monday, November 6, 2017, 4:34 PM (1634) UTC
Description:The TransPAC SEAT-TOKY Backbone Circuit is currently available after a brief outage. The circuit provider reported the outage was caused by failing power supplies between Seattle and Portland. Power supplies have been replaced and no further issues are expected.

Ticket No.:1899:62
Subject:Brief Outage Resolved - TransPAC Backbone SEAT-TOKY
Source Of Impact:Vendor
Affected:TransPAC Backbone SEAT-TOKY
Start Time:Monday, November 6, 2017, 9:13 PM (2113) UTC
End Time:Monday, November 6, 2017, 9:27 PM (2127) UTC
Description:The asset listed above is available following a brief outage. PNWGP Engineer reported the outage was caused by failing power supplies.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

1900 3-Elevated 2-High Emergency Maintenance Completed - TransPAC Backbone SEAT-TOKY Circuit Vendor11/09/2017 6:11 PM 11/09/2017 6:16 PM

Scheduled Maintenances Detail

Ticket No.:1900:62
Subject:Emergency Maintenance Completed - TransPAC Backbone SEAT-TOKY
Source Of Impact:Vendor
Affected:TransPAC Backbone SEAT-TOKY
Start Time:Thursday, November 9, 2017, 6:11 PM (1811) UTC
End Time:Thursday, November 9, 2017, 6:16 PM (1816) UTC
Description: The above listed assets were unavailable while Pacific Wave Engineers performed emergency fiber maintenance affecting the circuit between the Seattle and Tokyo switches. All services have since been restored and no further outages are expected. Maintenance is also completed.


Downtime and Availability



TransPAC Core NodesDown TimeReporting Period Availability52 Week Availability
TransPAC MX480 - LA0 hr 0 min100.00000%100.00000%
Brocade MLXe40 hr 0 min100.00000%100.00000%
3410 Ethernet Switch0 hr 0 min100.00000%99.98577%
OOB Router0 hr 0 min100.00000%100.00000%

Aggregate TransPAC Core Nodes0 hr 0 min100.00000%99.99644%

TransPAC Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
TP-LOSA-TOKY-10GE-10 hr 0 min100.00000%100.00000%
TP2-LOSA-LOSA-100GE-015210 hr 0 min100.00000%100.00000%
TP2-LOSA-LOSA-10GE-015200 hr 0 min100.00000%100.00000%
TP2-SEAT-TP-SEAT-TP-100GE-015230 hr 0 min100.00000%99.97514%
TP2-SEAT-TP-TOKY-100GE-015220 hr 21 min99.79167%99.76036%

Aggregate All TransPAC Backbone Circuits0 hr 21 min99.95833%99.94710%




Upcoming Scheduled Maintenances

Ticket No.:1897:62
Subject:Maintenance - TransPAC Interconnect SEAT-SEAT
Affected:Optical Participant Center for Education Network Initiatives in California
Start Time:Wednesday, November 22, 2017, 6:00 AM (0600) UTC
End Time:Wednesday, November 22, 2017, 12:00 PM (1200) UTC
Description: The above-listed asset will be unavailable while Pacific Wave Engineers perform maintenance to relocate fiber. An outage of 6 hours is expected; however, the entire window is reserved.