Generated Report for TransPAC

TransPAC Network Operations Report
10/31/2017 - 11/06/2017

TransPAC Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

1895	4-Normal	2-High	Brief Outage Resolved - TransPAC Backbone SEAT-TOKY	Unannounced Maintenance	Vendor	11/02/2017 6:04 AM	11/02/2017 6:05 AM
1896	4-Normal	2-High	Availability - TransPAC Backbone SEAT-TOKY	Undetermined	Vendor	11/03/2017 7:24 AM	11/03/2017 7:26 AM
						11/03/2017 7:31 AM	11/03/2017 9:21 AM
						11/03/2017 10:04 AM	11/03/2017 10:06 AM
1898	4-Normal	2-High	Brief Outage - TransPAC Backbone SEAT-TOKY	Undetermined	Vendor	11/06/2017 4:32 PM	11/06/2017 4:34 PM

Unscheduled Outages Detail

Ticket No.:	1895:62
Subject:	Brief Outage Resolved - TransPAC Backbone SEAT-TOKY
Source Of Impact:	Vendor
Affected:	TransPAC Backbone SEAT-TOKY (TP2-SEAT-TP-TOKY-100GE-01522)
Start Time:	Thursday, November 2, 2017, 6:04 AM (0604) UTC
End Time:	Thursday, November 2, 2017, 6:05 AM (0605) UTC
Description:	The TransPAC SEAT-TOKY Backbone Circuit is now available. The circuit provider has been contacted, and has indicated that this event was planned software upgrade maintenance. Maintenance has been completed; no further outages are expected.

Ticket No.:	1896:62
Subject:	Availability - TransPAC Backbone SEAT-TOKY
Source Of Impact:	Vendor
Affected:	TransPAC Backbone SEAT-TOKY
Start Time:	Friday, November 3, 2017, 7:24 AM (0724) UTC
End Time:	Friday, November 3, 2017, 7:26 AM (0726) UTC
Start Time:	Friday, November 3, 2017, 7:31 AM (0731) UTC
End Time:	Friday, November 3, 2017, 9:21 AM (0921) UTC
Start Time:	Friday, November 3, 2017, 10:04 AM (1004) UTC
End Time:	Friday, November 3, 2017, 10:06 AM (1006) UTC
Description:	The above listed Backbone is available following an outage. PNWGP Engineers have been contacted, however the cause of the outage is currently unavailable. Updates will be made as they are available. An ETR is not currently available.

Ticket No.:	1898:62
Subject:	Brief Outage - TransPAC Backbone SEAT-TOKY
Source Of Impact:	Vendor
Affected:	TransPAC Backbone SEAT-TOKY
Start Time:	Monday, November 6, 2017, 4:32 PM (1632) UTC
End Time:	Monday, November 6, 2017, 4:34 PM (1634) UTC
Description:	The TransPAC SEAT-TOKY Backbone Circuit is currently available after a brief outage. The circuit provider, has been contacted; however, the reason for the outage is pending.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

1891	3-Elevated	2-High	Maintenance Completed - TransPAC Backbones SEAT-SEAT & SEAT-TOKY	Software	Vendor	10/31/2017 12:03 PM	10/31/2017 12:37 PM
1894	3-Elevated	2-High	Maintenance Completed - TransPAC Backbone SEAT-TOKY	Software	Vendor	11/01/2017 9:00 PM	11/01/2017 9:01 PM

Scheduled Maintenances Detail

Ticket No.:	1891:62
Subject:	Maintenance Completed - TransPAC Backbones SEAT-SEAT & SEAT-TOKY
Source Of Impact:	Vendor
Affected:	Backbone SEAT-SEAT (TP2-SEAT-TP-SEAT-TP-100GE-01523) Backbone SEAT-TOKY (TP2-SEAT-TOKY-100GE-01522)
Start Time:	Tuesday, October 31, 2017, 12:03 PM (1203) UTC
End Time:	Tuesday, October 31, 2017, 12:37 PM (1237) UTC
Description:	The above Backbones was unavailable while PNWGP performed maintenance. Maintenance is now complete, and no further outages are expected.

Ticket No.:	1894:62
Subject:	Maintenance Completed - TransPAC Backbone SEAT-TOKY
Source Of Impact:	Vendor
Affected:	Backbone SEAT-TOKY (TP2-SEAT-TP-TOKY-100GE-01522) Backbone SEAT-SEAT (TP2-SEAT-TP-SEAT-TP-100GE-01523)
Start Time:	Wednesday, November 1, 2017, 9:00 PM (2100) UTC
End Time:	Wednesday, November 1, 2017, 9:01 PM (2101) UTC
Description:	The TransPAC SEAT-TOKY Backbone Circuit is now available after PNWGP performed code upgrade maintenance. Maintenance has been completed. No further outages are expected.

Downtime and Availability

TransPAC Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
TransPAC MX480 - LA	0 hr 0 min	100.00000%	100.00000%
Brocade MLXe4	0 hr 0 min	100.00000%	100.00000%
3410 Ethernet Switch	0 hr 0 min	100.00000%	99.98577%
OOB Router	0 hr 0 min	100.00000%	100.00000%

Aggregate TransPAC Core Nodes	0 hr 0 min	100.00000%	99.99644%

TransPAC Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
TP-LOSA-TOKY-10GE-1	0 hr 0 min	100.00000%	100.00000%
TP2-LOSA-LOSA-100GE-01521	0 hr 0 min	100.00000%	100.00000%
TP2-LOSA-LOSA-10GE-01520	0 hr 0 min	100.00000%	100.00000%
TP2-SEAT-TP-SEAT-TP-100GE-01523	0 hr 34 min	99.66270%	99.97514%
TP2-SEAT-TP-TOKY-100GE-01522	2 hr 31 min	98.50198%	99.76396%

Aggregate All TransPAC Backbone Circuits	3 hr 5 min	99.63294%	99.94782%

Upcoming Scheduled Maintenances

Ticket No.:	1897:62
Subject:	Maintenance - TransPAC Interconnect SEAT-SEAT
Affected:	Optical Participant Center for Education Network Initiatives in California
Start Time:	Wednesday, November 15, 2017, 6:00 AM (0600) UTC
End Time:	Wednesday, November 15, 2017, 12:00 PM (1200) UTC
Description:	The above-listed asset will be unavailable while Pacific Wave Engineers perform maintenance to relocate fiber. An outage of 6 hours is expected; however, the entire window is reserved.