Ticket Number |
Customer Impact |
Network Impact |
Title |
Outage Type |
Source Of Impact |
Start Time (UTC) |
End Time (UTC) |
|
13 | 2-High |
2-High |
Outage Resolved - NEAAR Backbone NEWY32AOA-LOND |
Circuit - Damaged Fiber | Vendor |
03/01/2017 10:29 AM |
03/01/2017 9:20 PM |
15 | 2-High |
2-High |
Instability Resolved - NEAAR Backbone NEWY32AOA-LOND |
Hardware | Vendor |
03/02/2017 12:03 AM |
03/06/2017 5:18 PM |
| | | | | | 03/06/2017 6:27 PM |
03/09/2017 7:22 PM |
18 | 2-High |
2-High |
Outage Resolved - NEAAR Backbone NEWY32AOA-NEW32AOA to MANLAN |
Hardware | Internal |
03/07/2017 3:41 PM |
03/17/2017 10:33 PM |
26 | 2-High |
2-High |
Outage Resolved - NEAAR Backbone NEWY32AOA-NEW32AOA to MANLAN |
Unannounced Maintenance | Vendor |
03/22/2017 4:13 AM |
03/22/2017 6:23 AM |
36 | 2-High |
2-High |
Outage Resolved - NEAAR Backbone NEWY32AOA-LOND |
Hardware | Vendor |
04/06/2017 11:06 PM |
04/06/2017 11:21 PM |
42 | 2-High |
2-High |
Outage Resolved - NEAAR Backbone NEWY32AOA-LOND |
Hardware | Vendor |
04/07/2017 5:56 AM |
04/11/2017 7:58 PM |
40 | 2-High |
2-High |
Outage Resolved - NEAAR Interconnect to MANLAN |
Unannounced Maintenance | Internal |
04/10/2017 4:17 PM |
04/10/2017 6:16 PM |
| | | | | | 04/10/2017 8:55 PM |
04/10/2017 9:01 PM |
49 | 4-Normal |
2-High |
Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND |
Unannounced Maintenance | Vendor |
04/13/2017 3:50 PM |
04/13/2017 3:51 PM |
54 | 4-Normal |
2-High |
Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND |
Unannounced Maintenance | Vendor |
04/24/2017 10:59 PM |
04/24/2017 11:01 PM |
55 | 4-Normal |
2-High |
Brief Outage - NEAAR Backbone NEWY32AOA-LOND |
Undetermined | Undetermined |
04/26/2017 2:46 AM |
04/26/2017 2:47 AM |
65 | 2-High |
2-High |
Availability - NEAAR Backbone NEWY32AOA-LOND |
Undetermined | Undetermined |
05/09/2017 5:05 AM |
05/09/2017 5:16 AM |
| | | | | | 05/10/2017 3:01 PM |
05/10/2017 3:22 PM |
66 | 4-Normal |
2-High |
Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND |
Unannounced Maintenance | Vendor |
05/11/2017 9:27 PM |
05/11/2017 9:40 PM |
67 | 4-Normal |
2-High |
Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND |
Circuit - Bumped Fiber | Vendor |
05/13/2017 2:58 AM |
05/13/2017 3:04 AM |
72 | 4-Normal |
2-High |
Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND |
Circuit - Damaged Fiber | Vendor |
05/16/2017 11:07 AM |
05/16/2017 11:26 AM |
73 | 4-Normal |
2-High |
Brief Outage Resolved - NEAAR Backbone NEWY32AOA-LOND |
Circuit - Bumped Fiber | Vendor |
05/18/2017 4:45 PM |
05/18/2017 4:50 PM |
75 | 4-Normal |
2-High |
Brief Outage - NEAAR Backbone NEWY32AOA-LOND |
Unannounced Maintenance | Vendor |
05/20/2017 1:49 AM |
05/20/2017 1:57 AM |
Ticket No.: | 15:166 |
Subject: | Instability Resolved - NEAAR Backbone NEWY32AOA-LOND |
Source Of Impact: | Vendor |
Affected: | Backbone NEWY32AOA-LOND |
Start Time: | Thursday, March 2, 2017, 12:03 AM (0003) UTC |
End Time: | Monday, March 6, 2017, 5:18 PM (1718) UTC |
Start Time: | Monday, March 6, 2017, 6:27 PM (1827) UTC |
End Time: | Thursday, March 9, 2017, 7:22 PM (1922) UTC |
Description: | The above NEAAR backbone circuit is now stable. NEAAR Engineers have
swapped a card, and all services have stabilized. No further outages are
expected. |
|
Ticket No.: | 18:166 |
Subject: | Outage Resolved - NEAAR Backbone NEWY32AOA-NEW32AOA to MANLAN |
Source Of Impact: | Internal |
Affected: | Backbone NEW32AOA-NEWY32AOA |
Start Time: | Tuesday, March 7, 2017, 3:41 PM (1541) UTC |
End Time: | Friday, March 17, 2017, 10:33 PM (2233) UTC |
Description: | The above listed backbone is now available. NEAAR engineers
have reported the reason for outage was administrative work being
performed on the backbone by NEAAR engineers. A card swap has been
completed and services restored. No further outages expected. |
|
Ticket No.: | 40:166 |
Subject: | Outage Resolved - NEAAR Interconnect to MANLAN |
Source Of Impact: | Internal |
Affected: | NEAAR-NEW32AOA-NEWY32AOA-100GE-01501 |
Start Time: | Monday, April 10, 2017, 4:17 PM (1617) UTC |
End Time: | Monday, April 10, 2017, 6:16 PM (1816) UTC |
Start Time: | Monday, April 10, 2017, 8:55 PM (2055) UTC |
End Time: | Monday, April 10, 2017, 9:01 PM (2101) UTC |
Description: | The above listed asset is now available. NEAAR engineers have reported the reason for
the outage was due to planned maintenance. Maintenance has completed. |
|
Ticket No.: | 65:166 |
Subject: | Availability - NEAAR Backbone NEWY32AOA-LOND |
Source Of Impact: | Undetermined |
Affected: | Backbone NEWY32AOA-LOND |
Start Time: | Tuesday, May 9, 2017, 5:05 AM (0505) UTC |
End Time: | Tuesday, May 9, 2017, 5:16 AM (0516) UTC |
Start Time: | Wednesday, May 10, 2017, 3:01 PM (1501) UTC |
End Time: | Wednesday, May 10, 2017, 3:22 PM (1522) UTC |
Description: | The above NEAAR backbone circuit is available. Circuit vendor
Aquacomms has been contacted and has investigating. The reason for the
outage
is undetermined. |
|